Online Computer Repair FAQ
What is online computer repair?
Online computer repair allows you to have your computer worked on by a technician right over the internet. The technician can access your screen, keyboard, and mouse from their location.
What are the benefits of online computer repair?
First off online computer repair is much faster than any other type of repair. You will not have to make an appointment or wait for the technician to be available to come to you. Everything can be done almost instantly right from the comfort of both parties homes. You will also not need to carry your large, bulky computer to the technician or his shop. Online computer repair is also cheaper since it saves the cost of traveling and gas and does not require a tech being sent to you.
Is online computer repair safe and secure?
Yes, it is both safe and secure. All connections with technicians will of course be encrypted. Online computer repair uses the same level of security as most websites that allow you to securely use your banking cards or debit cards to make purchases.
Most online computer repairs also allow you to still be in complete control of the repair sessions. You also can see everything that is being performed to your computer and still have the ability to move the mouse and end your session immediately should you become concerned about anything.
How long will it normally take for an online computer repair resolution?
It really depends on your specific problem. If it is a easy repair item it could only take a few minutes for resolution. Some things can take a few hours such as removing viruses or spyware or optimizing your computer. In very few cases, the problem can be so complicated that it may take more than a few hours or may even need an in home solution.
Can an online computer repair technician access my computer after the work is done without my permission?
No. All online computer repair websites will disconnect from your computer when the job is done. Once the session is ended the program that allowed the technician access to your computer will be immediately removed from your computer.
Does online computer repair work with DSL/Cable modem? What about dial-up internet?
Yes it will work with any type of internet connection. However it could take much longer with a dial up connection if the technician needs to download any files to your computer.
Is there any brand of computer that online computer repair can not fix?
Most online computer repair technician can work on any computer as long as you are running on a Microsoft Windows operating system.
Can you help me with repair even if I am not in the United States?
Yes. That is the beauty of online computer repair. No matter where in the world you are located we can access your computer and fix your problem.
